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What a fantastic company to deal with.

So helpful, friendly and patient when my drawing board needed to be reconfigured.

Can't recommend more highly!

I bought a drawing board for my anime-obsessed daughter's twelth birthday. I had a couple of questions about it and the shipping process, so I rang the number on the website and even spoke to the main man Matt himself(!)

They were really, really helpful, maybe the best customer service this decade. We talked through her needs and he even suggested a cheaper model than the one I'd googled. Just incredible.

When some of the delivery logistics needed changing later Matt called me back and literally could not have helped more.

Just totally fantastic service and quality from a UK-owned and UK-manufacturing business. Yorkshire should be very proud of this lot. Proper grafters. Would definitely, definitely recommend again.

PS she uses it every day😅🎨🖌️

My very old Orchard drawing board has stood the test of time over 25 years but recently needed some new parts and a general overhaul. Matt and Tim arranged for it to be collected from my office, did the work to restore it to working order and returned it to me very quickly. I was kept fully informed and they turned up when they said they would. 10/10 for customer service!

I’ve dealt with The Big Orchard through Find the Needle since 2009 and have always found them excellent to work with. A knowledgeable Yorkshire manufacturer with real expertise in drawing boards, light boxes, plan chests and custom equipment. Reliable, professional, helpful and clearly focused on quality products and customer service.

Matt was so helpful with reassurance and advice that the damage to my A2 Priory board would be a simple home repair, and dispatched the necessary replacement weight cup (plus a spare) by next day delivery, and foc. A 5 star service, and much appreciated thank you. It's back to full functionality now.

I had a problem with my drafting machine and sent it to The Big Orchard to see if it could be salvaged. The machine was returned to me all fixed and working perfectly the very next day. Many thanks to Matt and the team, superb service.

Excellent service from Steve and Matt at The Big Orchard - brought my 37 year old board in for new wires etc but ended up buying a smaller A1 board which is so much better for my needs now - friendly service at the right price !👍😊

Amazing service. I bought a drawing board that was 30 years old. I rang and asked them about updating the straight edge and was told to bring it in. They quickly made it as good as new again. A very friendly and helpful team of people.

Well what can I say, fabulous service provided by Matt and the team. I have a wooden Big Orchard plans chest, had it for several years and it's been so useful and durable. Amazingly, considering its strength, one of the handles was broken (I blame my large teenage son and his acrobatics) so i slightly desperately contacted Matt to see if another could be sourced. Response was almost by return, with a promise of a search for this now superseded style of handle. Picture Matt amongst many dusty boxes and hey presto! He magically produced not one but two replacement handles and these were speedily despatched for an easy repair. Brilliant service. So impressed. Many thanks Sarah

Bought a plan chest from this company 5 years ago and it is still in great order. Quality product.

Our beautiful, and I mean beautiful, oak plan chest arrived today and has exceeded all our expectations. We spent a long time looking for the right one and we definitely found it at The Big Orchard. I really want to thank everyone who had a hand in making and getting this beautiful piece of furniture to our home. From the really informative and well-designed website with Matt explaining all the details, to the creation and expertise in actually making the chest, to whomever packed it up so BRILLIANTLY, to the safe and swift delivery to one of the trickiest parts of the UK, to the personal service from start to finish. It is rare for us to be so delighted that we had to say something! The fact that you ring up, get the person that you need to speak to immediately feels very unusual nowadays and I love it. Matt was an absolute pleasure to deal with from start to finish and we are thrilled with what we have brought. Buying an item that you cannot actually see until it arrives has a lot of risk with untrustworthy representation online - but not with The Big Orchard. It is accurate or actually even better than hoped for and we love it. Thank you all so much.

Thank you The Big Orchard, I am really happy with my A1 board, which is of the highest quality, and great to work on, your customer service and delivery was A1 also, thank you.

Very happy with my drawing board, and it's nice to know it was made locally. You might wait a while for delivery, but these are made to order and great quality, so good things come to those who wait.